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Well prepared for your holiday

Frequently asked questions

Everything you need to know about your pitch, equipment, payment and bad weather.

Personal service Everything arranged
Frequently asked questions Camping without the hassle

Campsite & pitch

No. You book and pay for your pitch directly with the campsite. Then enquire with us about the complete package.

The pitch must have enough room for the Spitfire 400 XL, guy ropes and safe access. We check this with your enquiry.

Package & stay

The family tent, sleeping compartments, beds, kitchen equipment, garden furniture, lighting, power cable and full setup and takedown.

Rentals go ahead in normal camping weather. In extreme weather warnings, we agree the safest solution with you personally.

This depends on the campsite and package. Always mention pets in your enquiry.

We agree your arrival time in advance. The fully furnished tent is generally ready by the afternoon.

Booking & payment

After checking, you receive a confirmation with payment terms and any deposit.

You receive the cancellation terms before your final booking, and they are included in the confirmation.